“Attorney customers, almost all of them, are going through a time of stress. Recognizing that and acting accordingly is key.”
In this episode Jim and Tyson interview Jill Nelson, the founder and CEO of Ruby Receptionists, a virtual & live answering reception service, and will explain why creating a wonderful phone experience can help us grow our business.
“We live and breathe to keep alive those personal meaningful connections…”
Jill Nelson: https://www.linkedin.com/in/callruby
“Wonderful receptionist + great technology”. https://www.callruby.com/
“We speak as if we were part of your practice and have the right information at our fingerprints”
Hacking’s hack: https://meetedgar.com/. Meet Edgar will take in all of your posts in social media and re purpose them. Also, great Blog. This article about Facebook Live is awesome. http://blog.meetedgar.com/what-you-should-do-after-your-facebook-live-broadcast-ends/
Jill’s tip: A new feature in the Ruby mobile app. “The return call” feature. When you host your phone number with Ruby and want to make a phone call through the ruby app, you can do that and it will publish your business caller id.
Tyson’s tip: https://www.stickermule.com. You can get custom labels, magnets and stickers of your firm or whatever you want. It’s really cool!
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